Security Services
Lock & Unlock Services
Reliable daily opening and locking of your premises by SIA-licensed operatives. Flexible scheduling, full documentation, and automated reporting on every visit — so your premises are always opened and secured at exactly the right time.
Consistent, Reliable Premises Access Management
Lock and unlock services ensure your premises are opened and secured at the right time, every day — without relying on staff to be first in and last out. This is particularly valuable for businesses with early starts, late finishes, or multiple sites requiring consistent access management.
Relying on staff to open and close premises creates a range of risks. Staff may be late, absent, or unavailable. Keys may be lost or copied. Security procedures may not be followed consistently. A professional lock and unlock service eliminates all of these risks, ensuring your premises are always opened and secured by a trained, accountable professional.
Keysure's operatives follow a documented procedure on every visit — checking all access points, confirming security status, and generating a digital report. Any anomalies are flagged immediately with photographic evidence. This level of documentation provides a complete audit trail and gives you confidence that your premises are being managed professionally.
Schedules are fully configurable per site, with the ability to adjust times, add one-off visits, or pause service through your client portal. Every visit is invoiced automatically — no manual billing required. Our lock and unlock service works seamlessly alongside our keyholding service for complete premises access management.
Ideal For
- Offices requiring early opening before staff arrive
- Retail premises needing consistent opening and closing times
- Schools and educational facilities with strict access schedules
- Healthcare sites requiring secure access management
- Multi-site portfolios needing centralised access control
- Businesses where staff turnover creates key management risk
- Premises with complex alarm systems requiring trained operatives
- Properties where the last person to leave creates a security risk
How Our Lock & Unlock Service Works
A simple, reliable process that ensures your premises are always opened and secured at exactly the right time.
Setup & Briefing
We collect your keys, document your site-specific procedures, and brief your assigned operative on your exact requirements.
Scheduled Visit
Your operative arrives at the agreed time, follows your documented procedure, and opens or secures your premises.
Digital Report
A timestamped, GPS-verified report is generated immediately after every visit, with photographs of all access points.
Instant Notification
You receive an SMS or email notification confirming the visit is complete. Any anomalies are flagged immediately.
The Business Case for Professional Lock & Unlock
The cost of a professional lock and unlock service is typically far less than the cost of the risks it eliminates. Staff time spent opening and closing premises, the risk of keys being lost or copied, the liability of staff attending premises alone outside business hours, and the potential cost of a security breach caused by inconsistent locking procedures — all of these costs are eliminated by a professional service.
For businesses with multiple sites, the efficiency gains are even more significant. A single contract with Keysure can cover all your premises, with centralised reporting and invoicing through our platform. This simplifies administration, reduces costs, and ensures consistent security standards across your entire portfolio. Explore our full range of security services to build a comprehensive security solution for your business.
What's Included in Our Lock & Unlock Service
Flexible Scheduling
Opening and closing times configured per site. Adjust times, add one-off visits, or pause service through your client portal at any time.
GPS-Verified Visits
Every visit is GPS-tracked and timestamped. You can verify exactly when your operative arrived and departed on every visit.
Full Security Check
Operatives check all access points, confirm alarm status, and document site condition on every visit — not just open and close the door.
Anomaly Alerts
Any issues found during a visit are flagged immediately with photographic evidence and a detailed report. You are always informed of anything unusual.
Automated Invoicing
Every visit triggers an automatic invoice. No manual billing, no chasing, no administrative burden for your team.
Multi-Site Management
Manage lock and unlock schedules for all your premises through a single client portal. Centralised reporting and invoicing across your entire portfolio.
Related Security Services
Keyholding Services
Secure key custody with guaranteed alarm response — the natural companion to lock and unlock services.
Learn more →Alarm Response
Rapid response to alarm activations from SIA-licensed operatives with real-time reporting.
Learn more →Mobile Patrols
Scheduled and random patrol visits to deter criminal activity and protect your premises.
Learn more →Lock & Unlock FAQs
Can opening and closing times be different each day?
Yes. Schedules are fully configurable per site and per day. You can set different opening and closing times for each day of the week, and adjust them at any time through your client portal.
What happens if the operative cannot gain access?
If an operative is unable to gain access for any reason, you are notified immediately. Our operations team will contact you to resolve the situation and ensure your premises are secured.
Do operatives check the premises as well as just opening and closing?
Yes. Our operatives follow a documented procedure on every visit that includes checking all access points, confirming alarm status, and documenting site condition. Any anomalies are flagged immediately.
Can I add one-off visits for specific occasions?
Yes. You can add one-off visits through your client portal at any time. These are invoiced automatically alongside your regular service.
How are keys managed?
Keys are held in a secure, insured facility with full chain-of-custody documentation. Every key movement is logged. Keys are never labelled with your address — they use coded references only.
Set Up Lock & Unlock Today
Flexible scheduling, live within 24 hours. No paperwork, no site visits required to get started.